![]() ![]() This is exactly how I am supposed to login (I have a SecurID token). ![]() ![]() I am curious about one setting in the details of the Enternet 300 software which states SecurID is disabled. My office support people say I am not even hitting the VPN because it looks like I have never logged in. I can get my DSL connection up and running through the Kingston/5260, but when I start the Extranet client to try and connect to my VPN I always get a message that my login id or password is incorrect. I should explain that my ISP supplied an Efficient Networks 5260 external DSL modem and a Kingston NIC with EnterNet 300 software. I am having trouble with Nortel Extranet to connect to my office VPN from my home DSL setup. RE: Nortel Extranet Access Client TroubleInParadise (TechnicalUser) 23 Feb 02 15:21 Ultimately the rx side times out, but the tx side still thinks things are good. Your router doesn't know what to do with traffic on Port 500, and throws it away, denying your client receipt of it and it's ability to respond. Thats's why you'll see half of the Nortel "Globe" icon in the system tray blink every so often.that's the rx side being pinged to keepalive by the Nortel Server. The tx session is kept alive by the 'keepalive' TCP function on your client, but the RX session will disappear by timeout if no response is seen. Now, if you assign all Port 500 traffic to that IP, your Nortel EAC problems are over.Įxplanation: there are two separate VPN 'tunnels' set up for EAC: a tx and a rx. ![]() Bring up a command window and type 'ipconfig' to find your assigned address. If you are using a home router which uses NAT (network address translation), yo need to log into your router and assign traffic on Port 500 to the DHCP address your computer was assigned (probably something like 192.168.1.xx (where 'xx' depends on your router). To all those whose extranet session "goes away" after about 5 minutes, I have a solution which works 100% for me. I think this was answered elsewhere, but at the risk of repating it: here goes. ![]()
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